ASSOCIATE MKTNG DIR (AMD)
Ask Me Now
As a first timer on selling & buying house, they did the extra mile that I couldn't believe an agent will ever do for their customers.
Without experience in selling a flat, Sunny did the extra mile of decorating & even sweeping my HDB floor just to make sure the buyer see a nice clean flat. He has done many errands for me as my wife & myself were too busy to do it. He is patient & truthful on my demands. Most importantly, he had not failed in whatever demands & assistance I needed.
Su Yin is also a great listener & handle difficult situation perfectly. She is calm when things doesn't get in the way, like example buyer unable to make purchase for my flat on our first HDB appointment. She did the extra mile like accompany my family to view flat even she was 6 month's pregnant.
Joanne is good at suggestion. She has provided many great suggestions for my housing needs. Just like Su Yin, she did the extra mile like visiting our family to get documents signed when she was pregnant.
You have a great team in the 3 of them at Propnex. This team make my selling & buying a breeze. Whenever I face any problems, I am so confident that a message or call to anyone of them would get the issue fixed in no time.
No doubt & no need further considerations that I will definitely engage their services again when I intend to sell my current purchased flat (Even they increase their commission rate). I have confidence that they will make it in life & be the top sales person in Propnex with that bit of luck. They truly deserve the luck & no doubt deserve to be up in the highest tier.
I will definitely recommend my friends & business partner to use their service. Great job guys.
I stumbled upon Sunny and it turned out to be a blessing in disguise. Sunny's professional approach yet easy-going personality, makes me comfortable to be around with him. I engage his services (selling & buying) on our first meeting presentation without any hesitation.
Sunny extensive knowledge, meticulous planning and hardwork made my selling and buying process a breeze. He was always prompt in answering questions, accommodate to my request and needs.
To Sunny bro- I would like to take the opportunity to express my appreciation for all your good work and sincerity. I wish you all the best in your career.
We would like to share our experience with real estate agents Mrs. Joanne Ho and Mr. Sunny L.
We came across Jo & Sunny, when their team were promoting a new launch property through a door-to-door marketing campaign in our HDB block, around end of 2018. At that time, we were not having any property plans. Jo & Sunny, came across as unassuming agents keen to partner and guide us on our Real estate journey, rather than just a buy-and-sell agent. In our initial non-obligatory discussion, they were very patient and earnest in explaining real estate as a part of investment portfolio, different property types in Singapore and sharing property market insights from the past. Though we didn’t progress further at that time, Jo & Sunny remembered to keep in touch with us and used to update on the property market trends.
A year later, when we wanted to make a move, Jo & Sunny came as our natural choice. Right from our first note to meet, they displayed exemplary professional service on setting up meetings, explaining the associated laws and regulations, getting the required agency forms signed and more over making themselves readily available to clarify any queries from our side. They collected the wish list for our new home and worked on them to come forward with their recommendations. The most we liked is the personal touch they added in their guidance, mainly on sitting with us and working out the financials – to arrive at the sale value of our property, to establish our budget needs for new purchase, and on the selection of the project that have intrinsic potential to appreciate in our investment horizon. Decision was to sell our HDB and buy an Executive Condominium which has just reached MOP status in our area of choice.
Jo & Sunny are really customer centric as they could easily relate to our family needs and schedule the viewing and other appointments without disturbing our work and our kids’ enrichment class schedules. Jo & Sunny established a clear communication channel from the beginning, a WhatsApp group, and it served as a pretty good sound board to share, clarify and communicate. Any changes in the appointments were clearly communicated and handled without any discomfort to any of the involved parties.
We feel it is quite important to mention their marketing efforts to sell our HDB unit. The efforts taken for electronic media presentation of our HDB unit is commendable. Re-arranging the furniture in attractive layouts, really made the unit look attractive in the web portals. Even during the viewing, I could see them politely addressing the negatives in our units and enthusiastically highlighting the positives of our unit. Regular follow-ups after each viewing, status of the progress made with each interested party, their agents, were shared. We really appreciate the level of transparency shown in sharing the honest feedback from parties who walked out, that really make Jo & Sunny stand apart from the rest. It was a buyers’ market but still we could sell our unit in our target price range within 2 months of listing, thanks to Jo & Sunny, for their dedicated efforts!
Jo & Sunny played a great role in selecting our dream home. They acted earnestly and were sincere in the entire process, attending the viewings, noting down the plus and minus in each unit, giving their honest suggestions after each viewing, giving us time and space to think over and acting on our behalf in making the offers and negotiations. One example to cite will be when we come across a mid-floor unit which we were quite keen, but had a view open to the garbage collection center, Jo & Sunny decided to help us by casually walking with us around the place to know if any foul smell is possible to reach the unit. Indeed, we walked to a neighbor downstairs to casually enquire on the same. Also walked around the neighboring HDB blocks to check if there is any other garbage collection center facing our interested unit. Frankly speaking, this speaks volume of the sincerity they attach to their profession and we were only glad that we have them acting for us in our important decision.
Once we decided on our unit, they clearly outlined the timeline on our financial obligations, with references to legal, banking, contractor references. While we had to move-in to our new home during COVID-19 circuit breaker time, we were able to do it without any stress or worries, as Jo & Sunny were always there to sort out any hiccups. They coordinated well with both buyer and seller agents and made the entire process a very pleasant experience.
Jo & Sunny came across as a perfect team, who could be trusted with your real estate decisions. They acted as single point of contact in guiding their client through the entire process keeping their clients’ needs and budgets as their top priority. If not for Jo & Sonny’s guidance, we would have moved from our 4 room HDB unit to a 5 room HDB unit or to an older private condominium. We have now moved to our new home and started enjoying the comfort and convenience of a relatively young project and are appreciative for all the guidance and support rendered to us over the past year. We will be extremely happy to refer Jo & Sunny to our friends and families. Our suggestion for anyone who is not certain with their real estate plan is to have a discussion with Jo & Sunny at least once.
We wish both very many successes in their professional journey and hope more clients will get an opportunity to be guided by them in their real estate planning.
Bindu & Siva
As Singapore's largest listed real estate agency with over 8,000 sales professionals, PropNex is an integrated real estate services group that prides itself on delivering best-in-class services in real estate brokerage and project marketing.
Having established a strong presence in Singapore's residential market, PropNex continues to enhance and expand its suite of real estate services in Singapore and grow its operations regionally. The Group already has presence in Indonesia,
Malaysia, and is currently looking to expand to Vietnam by end-2018. PropNex also offers access to international markets through its partnership with leading property consultancy Jones Lang LaSalle.
With a strong commitment to service excellence and quality, PropNex is the proud recipient of numerous accolades and a recognized leader in real estate agency services.